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Scheduled arrivals and no shows


sraja2

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Hey guys,


I am trying to model a clinic with scheduled patient arrivals by provider (different types of patients for each provider). Could you give me tips on how to model this? I have the patients scheduled by hour of the day and the schedule for week. Another questions I have is how do I include the probability of 'no show', that is, a patient is scheduled, but does not turn up or his/her appointment.


Help would be much appreciated. Thank You!


Best,

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